KitchenAid KP26M1XPM Professional 600 Series 6-Quart Stand Mixer, Pearl Metallic
Metallic
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KitchenAid KP26M1XPM Professional 600 Series 6-Quart Stand Mixer, Pearl Metallic
Metallic for BLACK FRIDAY 2011 : LOWEST PRICES & VERY FAST & FREE SHIPPING !!!
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KitchenAid KP26M1XPM Professional 600 Series 6-Quart Stand Mixer, Pearl Metallic Product Brand : KitchenAid Model : KP26M1XPM |
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Metallic
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Customer Review :
Super but Read this important info Before You Buy One!! : KitchenAid KP26M1XPM Professional 600 Series 6-Quart Stand Mixer, Pearl Metallic
Amazon.com is such a treasure. I have learn so much here.
Sunday I bought the Pro 600 mixer from a store then read a lot of questions and comments here and elsewhere on the web about problems with the plastic housing of the metal gearbox inside the machine. (I should have come to Amazon first! I will next time.) Under heavy use this plastic gear cover is prone to cracking and then the gears are no longer held together.
I also read where KitchenAid is in the process of changing back to a metal housing for the gears. So I wrote a inquire for the chat rooms on the KitchenAid site with my model and serial estimate because I would like to know if the new motor I bought has this plastic box colse to the gears or maybe I am lucky adequate to have the new metal box.
The posting wasn't nasty or nasty. I have no presume to be. I'm not out any money. The motor is new packed in its original, unopened box.
The KitchenAid site refused my question. I received an email saying it was rejected because my inquire about my motor and the plastic housing is a "non-issue " because they stand behind their products.
(There is a one-year warrant on the machine. That is good. But after the 1-year is past if this plastic gear cover cracks and fails this "non-issue" has just turned into a pricey little question for the owner. All that is available to fix it in my area is someone else plastic housing, I checked.)
The note also said they are still in the process of changing the plastic gearboxes back to metal. I then called a KitchenAid mend place to ask them about the plastic gearbox cover and the man there knew all about it. He has substituted many of them but all he had in stock to use for repairs is the same plastic housing. He did not know of any transfer metal housings for repairs. He did tell me older models have the metal housing on the gears.
Those of you who would be heavy users of this motor take note. As for me I know how I can make it a true "non-issue." Back to the store we go and I will wait and check back with Amazon.com later in the year to see what others are saying. I still want a Pro 600 but I would feel much good with the metal housing on the gearbox. Sooner of later plastic is going to dry out and break.
This was not a throw away buy to me. It was a life goal, a heritage buy that you would hand down in the family. I am not wealthy adequate to stand the damage of having to toss it out after a integrate of years.
I hope the folks at Whirlpool/KitchenAid are listening. Fix this question now. Stop phasing it in. Every day that you dawdle with this question you are gradually killing your brand.
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